T.J. Schier

Schier is the author of 3 books: 'Send Flowers to the Living! Rewards, Contests and Incentives to Build Employee Loyalty', 'Now That's Service That Sells!' and Now That's Quick-Service That Sells'. He is the creator of the 'Drive-Thru Excellence' DVD/VHS and is a contributing Editor for QSR Magazine and the "Service That Sells!" newsletter.
He is a member of the National Restaurant Assoc. Education Foundation's Resource Center for Workforce Solutions HR Advisory Council, and was 2002-2003 President (and 10+ year member) of CHART (Council of Hotel and Restaurant Trainers). T.J. was recipient of the 2005 Commitment to CHART Award for his contributions to the organization
As recipient of a 2003 Honorary Doctorate of Foodservice (DFS) from NAFEM (National Assn. of Food Equipment Manufacturers) for his contributions to the industry, he is a well-respected speaker and has presented at numerous trade shows, industry events and manager/franchise conventions.
TJ has both an MBA and BBA in Finance from the University of Texas and resides in the Dallas/Ft. Worth area with his family.
Visit www.incentivizesolutions.com for more information.

