In any customer service driven industry, face-to-face interaction has always been the best way to engage customers. However, with social media, digital marketing, and the continued development of new platforms to communicate through, face-to-face communication is becoming less prevalent than it once was. Customer engagement is an important element in any business that focuses on […]
It seems as though you can’t turn on the TV or go anywhere online without hearing about another case of food sickness. It’s almost as if there’s a new outbreak every week. If it’s not the lettuce it’s the chicken, if it’s not the product it’s a dating error. As our society continues to grow […]
Story-telling is as old as the English language itself. Before people could write, we swapped stories to learn and teach the language. While things have definitely changed since the Middle Ages, human beings in general still gravitate to a great story. That’s the foundation and key to successful brand awareness. Your brand needs to tell […]
Storing thermal paper is not the same as storing other types of POS paper and what started as a great way to save money can turn into a money pit if you aren’t properly storing your thermal rolls.
Thermal printers are more efficient than their traditional counterparts, but they’re also more cost effective and beneficial for various industries. Thermal has a specialty coating that allows for inkless printing.
It’s critical to do what you can to prevent turnover. The restaurant industry experiences one of the highest turnover rates for hourly and supervisory-level employees.
Food labeling is an important element of kitchen prep and food safety standards. Correct food labeling helps you track the movement of food in your kitchen across the week. It’s not only good practice, but it’s the right thing to do for your customers. Sometimes, it can be hard to justify spending unnecessarily on food […]
The restaurant industry is really at the foundation of social outings in the 21st century. People dine out for date nights, special occasions, holidays, birthdays, business meetings, networking activities; the reasons for restaurant dining are almost limitless. That said, many restaurants will close or switch owners in the first three years of operation. It’s important to […]
So what do you have to do with the changing patterns in our market? To understand the changing consumer, I think we should take a step back from within the industry and look at how our own habits have changed.
I had the opportunity to go to China last month, and was blown away – literally and figuratively. Literally because our trip was extended when Typhoon Haima hit Hong Kong on the day of our scheduled departure. Figuratively because the country is in such rapid transition that it is difficult for a visitor to grasp the scale of these changes.