NCCO International 
Millions of Americans must manage their food consumption due to food allergies or food intolerances, which can make dining out a bit more complicated than it is for the average person.
A friend of mine once told me she has to call ahead to every restaurant because of her extreme gluten intolerance. That story makes me think about how, when dining out, a single ingredient could really be life or death—or at least a hospital trip—for some people.
How to NCCO Allergen Pad Helps Accommodate Food Sensitivities
The unarticulated concern for so many of these people is how the message to the server is received. When someone says, “I have a severe allergy to shellfish,” that customer needs to be confident that the restaurant has taken the necessary precautions to accommodate their food allergy.
Enter the NCCO Allergen Pad. It’s been many years since a new GuestCheck™ was launched, but this simple tool helps restaurants assure food-sensitive customers that the proper caution has been taken.
When a customer tells their server they have a food allergy or sensitivity, the server will note that sensitivity on the appropriate numbered line and in the removable label at the bottom of the check. The check is then taken back to the kitchen, where the cooks are notified of the sensitivity recorded on the check and can take the necessary precautions to ensure safe food prep.
Finally, once the plate is prepared, the die cut label is removed and adhered to the side of the plate, then delivered to the table. The food-sensitive patron is reassured that the necessary precautions were taken when they see the label on the side of the plate. This simple tool can help restaurants provide exemplary service, guaranteeing an extremely enjoyable experience for the millions of Americans affected with food allergies and sensitivities.
Beyond that single enjoyable experience, taking the extra care to accommodate food sensitivities communicates that you truly go the extra mile for your patrons. My friend with the food allergy has also told me she has her “go-to” restaurants that she trusts to heed her food sensitive requirements. With the NCCO Allergen Pad, your restaurant can become a “go-to” restaurant, building a reputation for exemplary service and accommodation within the food sensitivity community.
Explore more of our products on our online store to learn how NCCO can help you further streamline your restaurant’s service and cater to your customers’ needs.